Communications Co-ordinator

 

Salary: £23,912 - £27,682 (Appointments are normally made at the bottom of the scale [£23,912], with the opportunity to progress through the grade in line with our pay policy.)

Hours: Full time (35 hours per week)

Reporting to: Head of Membership Services

 

About the Students’ Union

 

Edge Hill Students’ Union works with students to make their University experience all they want it to be.

Whatever a students needs, situation or background; we empower them through partnership.

We deliver events, empower societies, and support individuals with whatever they need to have a great experience whilst fulfilling their ambitions.

We bring creativity, innovation and freedom to the student community, and work with Edge Hill to bring about our shared goal of enabling every student to be the best version of themselves.

 

Why Work for Edge Hill Students’ Union?

 

We are a diverse team of staff and students, working together to create positive change for the student community at EHU.
Our team includes both full-time and part-time staff, as well as student representatives who bring their lived experiences to the table. Together, we collaborate to ensure that students' voices are heard, their needs are met, and their university experience is the best it can be.

 

About the Role

 

In this role you will co-ordinate Edge Hill Students’ Union’s communications with its diverse stakeholder groups including our student membership of 16,000 students, student alumni networks, University staff, and key public/community bodies on a local and national scale. You will ensure that our stakeholders are kept well informed of the work of the Union and ensure appropriate segmentation of key messages to these groups.

 

This role will be responsible for developing and monitoring metrics which demonstrate the effectiveness of the Union’s communications approach and forging strong professional partnerships with the goal of providing an excellent student experience.

 

About You

 

You will be a dynamic, creative, and enthusiastic communicator who is passionate about making a difference for students. A natural self-starter, you’ll bring fresh ideas, energy, and initiative to our work, with the confidence to engage and build relationships with students, staff, and the wider community.

 

You will have a flair for storytelling and a keen eye for detail, matched with the technical skills to manage communications across a variety of platforms. Above all, you’ll be someone who thrives on collaboration, innovation, and using communications to create meaningful impact.

 

With excellent skills in organisation and time-management, you will pro-actively ensure smooth delivery of the Union’s programme of communications.

 

Main Responsibilities

• Co-ordinate a schedule of communications that align with the Union’s strategic plan and communications strategy and support the effective promotion of the Union’s brands and delivery of its services and activities.

• Ensure that the Union’s communications follow the agreed plan and maintain a consistent tone appropriate to the Union.

• Write engaging content in conjunction with colleagues, agreeing appropriate ‘calls to action’ where necessary, to meet the Union’s objectives.

• Source content from a variety of local, national and international sources to support the Union’s communication strategies.

• Work with campus colleagues to ensure maintenance of an effective implementation of the data sharing agreement between the University to the Union ensuring that compliance with relevant legislation is maintained.

• Use the Union’s digital platform to harness data transferred from the university to segment communications for our students based on, for example, programme and / or mode of study, place of residence, year, faculty, course and interests.

• Prioritise the use of other digital platforms to support the communications objectives of the Union.

• Use online tools and digital platforms to support delivery, measure reach and engagement and inform future communications work.

• Monitor the union’s communication channels with a view to protecting the Union’s and the University’s reputations, escalating any significant issues to the management team for support and to agree action.

• Co-ordinate responses to incoming email received in shared inboxes, ensuring that enquiries are addressed promptly and accurately by the most relevant colleagues.

• Conduct research with students to assess the effectiveness of the Union’s communications and to inform future communications developments.

• Be willing and able to work as part of a team, maintaining purposeful relationships with colleagues and being able to both give and receive constructive criticism.

 

Responsibilities of all EHSU Employees

• To comply with all Health and Safety legislation, undertaking relevant training as required.

• To remain up to date with the Union’s policies and procedures, completing relevant training as required.

• To comply with GDPR legislation and always adhere to the Union’s data and privacy policy.

• To undertake relevant professional development training.

• To work proactively towards achieving the Union’s strategic aims.

• To occasionally work weekends and evenings, according to organisational needs.

This list is not exhaustive and other duties commensurate with the role may be assigned at the discretion of the Senior Management Team.

 

Close date for applications: Midnight, Friday 17th October 2025 

Interview Date: TBC

To view the Job Pack: click here
To view the full Job Description & Person Specification: click here